At Heartland Pipeline Ltd & NTR Plant Services, safety is not simply a requirement; it defines who we are and
underpins every decision we make in delivering our services.
Guided by our vision, “to be the most trusted and dependable utilities and traffic management partner in the
communities we serve,” we are committed to protecting the safety, health, environment and wellbeing of our
employees, clients, supply chain partners, and all those affected by our works.
Our Board provides strong, visible and active leadership, setting clear expectations that safety, environmental
responsibility and information security are fundamental business priorities. This commitment is embedded at every
level of our organisation.
Supported by our dedicated and highly skilled SHEQ team, we ensure that our standards are consistently
implemented across all projects, providing expert guidance, monitoring performance, and driving continual
improvement throughout the business.
We systematically identify workplace hazards, rigorously assess risks, and implement robust control measures to
reduce risk to as low as reasonably practicable. We invest in the right resources, provide clear information, and
ensure our workforce is trained, competent and empowered to work safely and responsibly.
Through the consistent application of our policies and procedures, certified to UKAS-accredited ISO 9001, ISO
14001 and ISO 45001 standards, we maintain full compliance with health, safety and environmental legislation
while continually improving our standards, performance and culture.
To ensure best practice, we are proud Platinum Members of The Green Organisation, demonstrating our
commitment to innovative environmental practices and sustainable delivery within the utilities sector.
SHEQ is not a standalone objective; it is integral to our daily delivery of high-quality services and fundamental to
building lasting trust within the communities we serve.
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